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Strategic planning is used in many ways. When I was in commercial banking years ago, one bank I worked for had a department called Strategic Planning….
Critical to any customer relationship, are the employees who interact with the customer. If an employee is satisfied and has the ability to execute…
SaaS – Software as a Service – is the smart option for small to medium sized businesses considering hosted TFS and CRM. Why? Because you can’t beat…
Any business that is planning a change from the traditional way of doing business (delivering what is good for you) to a customer-centric way of doing…
Customer Relations Management, or CRM, is more of a business strategy rather than a technology, although it is a software program that offer…
Combining Microsoft Business Solutions Great Plains ERP with non-Microsoft Business System or CRM: Lotus Notes Domino, Oracle, DB2 There are multiple…
Is your business’s shop floor taking full advantage of a customer relationship management (CRM) system? If not, you might not only be failing to earn…
Learning how to use a complex software package is usually a daunting task, and trying to learn all the ins and outs within the time limits of a free…
Microsoft Business Solutions CRM has now new name, Microsoft Dynamics CRM. Microsoft Dynamics product series also include Microsoft GP (Great Plains),…
If your company has regional and worldwide operations, you might already realized that it is very hard to get decent internet connection in your…
