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If your company has regional and worldwide operations, you might already realized that it is very hard to get decent internet connection in your…
Microsoft Business Solutions CRM data conversion deserves FAQ type of article, where IT people could get initial directions. Even if it seems as a…
Managers of very small companies (not more than 10 employees) claim they don’t need CRM. In fact, they should have such an application but not only them. Also if you are a freelancer then it’s recommended you work with CRM.
Seems that many people still have in mind that CRM is either expensive ,hard to [...]
Many CRM projects are not successful because the big bang approach is attempted to solve all needs at once. Others are not successful because of politics between IT and business stakeholders. However, there are successful CRM projects that have proven to not be as painful in terms of time, money, and resources. These projects follow [...]
CRM metrics basically pertains to a systematic approach in creating relationships with customers in order to provide and obtain satisfaction, loyalty, and higher revenue. However, there are some speculations that describe these measures as an attempt to cover up for selling excess products, which the customers do not really need. So, in order to be [...]
