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In the initial CRM rush of the 90′s, most SMB (small to medium sized businesses) were largely ignored. At that time, CRM was considered to be the…
As with most business decisions ROI should be the main concern in deciding whether you should implement a Customer Relationship Management solution…
Any business who sells products or services would do well to use a Customer Relationship Manager, or CRM, especially for a business that sells…
Customer Relationship Management or CRM is a big deal. Any entrepreneur worth his salt knows that regardless of the size of a company or type of…
Customers to any business should be one of their most precious assets. Looking after your customers should be high on the list of any business owner’s…
In the CRM space I work in, the middle market, CRM does not mean Customer Relationship Marketing. In fact, marketing is more often than not the…
So these days it seems that SugarCRM is stepping on the toes of Salesforce.com. The small to medium sized market (SMEs) is becoming Sugar’s territory….
Critical to any customer relationship, are the employees who interact with the customer. If an employee is satisfied and has the ability to execute…
Customer Relationship Management (or CRM) is a way for businesses to connect with their customer, increase profits, and provide better customer…
Microsoft Great Plains as ERP and Microsoft CRM as Client Relation Management system is very robust combination and could serve midsize to large…
