“Following are some of the top notch web based (on-demand) CRM packages available today, though all of them are proven to be the best but you need to choose the one which matches best with your requirements.
The front runner of web based or on demand CRM is ‘Sales Force’. They basically aim to provide solutions for large corporations but they are also having customized small modules catering to the needs of small businesses as well. The support provided by this company is top class and you can expect full cooperation from the company for customization of software according to your requirements.
Sales Force also provides Blackberry and Palm-OS support. But compare to other CRM packages Sales force is quite expensive. For first three months they offer introductory price once you feel comfortable and like to continue with them they charge the actual rate.
Logic Bright CRM is comparatively a new CRM in the market. They are mainly targeting SMB market and provide top class service in this market. It is the easiest package to use and also very affordable by small businesses. They offer different packages suiting to your requirement and provide complete support for customizing the software according to your specific requirements.
Probably the third best CRM for small businesses is Sugar CRM. Over the last few years they came up with many different sophisticated add-ons to their package. The unique feature of this software is it is completely open source. That means if your programmers are well verse you can modify the complete packages according to your specifications.
Very few software dare to provide their complete package as open source. It reflects their confidence and ability. If you wish you can even hire their on-site engineer who would not only help you in customizing but they will also train your programmers about how they can go about to modifying the system as per the company specifications.
For some more excellent resources about on-demand CRM packages
please visit this website: http://www.smallbusiness-crmsoftware.net
Article Source: http://EzineArticles.com/?expert=Michelle_Nisa”
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