Free CRM
Software
freeCRM (Free
CRM Software) is a highly scalable Customer Relationship Management
(CRM) system, designed to be extremely flexible, highly functional,
simple to use, yet very affordable. Free CRM Software is 100% web
based - accessible across an intranet, extranet or even the
internet. Free CRM Software is based on a unique business model that
benefits both customers and partners alike. Take equal parts of User
Group, Developer Forum and Software Marketplace and you have an idea
of what the Free CRM Software network is all about. For a limited
time licensing of the Core Free CRM Software module is available
absolutely free! To find out more about the Free CRM Software
licensing model, visit: http://www.freecrm.net/licensing.asp
Free CRM
Software uses 128-bit SSL encryption to protect data. Stone said the
Free CRM Software is also certified by TRUSTe, a nonprofit
organization that was established to ensure that personal
information and identity is protected online. Stone said that the
TRUSTe certification is crucial to his operation because many users
are skeptical of a free service. Adding to that skepticism is a
rather extensive registration form that Stone said is necessary to
help build aggregate demographics for advertising sales. Early users
were also concerned about the safety of their contact files. "People
were concerned that we were going to steal contact lists. We would
never do that. That's why we joined TRUSTe", says Stone, a company
representative.
Free CRM
Software is hardly the first Web-based business to try to make a go
of it as a free, advertising-driven service. Stone maintains it's a
good business model, one he describes it as "tried and true."
Perhaps, but the company isn't betting that is can live by
advertising alone -- companies such as Intranets.com and FreeDrive
would agree the free life is a difficult one. Free CRM Software also
offers a Professional Version for $9.95 per month. With that you get
100 MB of document storage, no advertisements and live support.
The company
will also offer vertical applications for the real estate and
insurance industries this spring. The company will layer
industry-specific workflow and other best practices features based
on those industries. The company this summer plans to offer
"application devices" that customers can install behind their
firewalls, basically, Free CRM Software packs everything on a server
and ships it to the customer.
The Web-based
applications pf Free CRM Software offers contact management, sales
lead automation and follow-up, task tracking, trouble ticket
tracking, call automation, e-mail campaigns and document management,
reports and analysis, among other features. You are limited to 5 MB
of storage in your document repository (where you would store Word,
PowerPoint or PDF files, for example), though you can enter an
unlimited among of contacts. You can have as many records as you
want, you can have a million of them, Free CRM Software lets you
import data from Outlook, Act!, Gold Mine or other contact
management and sales automation
application.
