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CRM
Learning
CRM Learning is
the leading producer and distributor of video-based training
programs in the United
States. The company began over 30 years ago as
part of Psychology Today magazine and was at one time owned by
McGraw-Hill Book Company. CRM Learning is now privately held. Over
the years their product has evolved from training videos to flexible
training programs, which include a video (or DVD), Leader's Guide,
Participant Materials, PowerPoint Presentations and many other tools
to train employees at every level of your
organization.
The cost of
video-based training programs of CRM Learning are consistent
throughout the industry, and are set at a rate to cover the expense
of the production vs. the relatively low number of prints released
(when compared to consumer videos or feature films). CRM Learning
maintains the highest quality production values as that is what
every customer want.
Because CRM
Learning training programs are meant to be delivered to multiple
participants, the cost of each program breaks down to a
cost-effective price per participant, especially when compared to
the cost of sending employees to offsite training programs. One
video program can be used to train hundreds of participants and can
be used time and again to deliver a consistent message to every
group.
If the program
you purchased is damaged upon receipt, CRM Learning will gladly send
you a replacement, provided you report the defective product within
30 days. As a benefit to their customers, CRM also offers the
Customer Care Plan CRM will guarantee it for the life of the
program. If your video is lost, stolen or damaged at any time we
will replace it. Also, if the program you insure is a CRM Learning
production and CRM Learning develops a revised edition, you will
receive the revised edition free of charge. In addition to all of
these benefits, you will receive a coupon for 30% off your next
purchase of a CRM-produced program (up to $200) good for up to one
year after the purchase of the Customer Care Plan.
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