CRM
Freeware
There are many
CRM Freeware for individual users (or so called small start-ups),
but as usual they all are limited usage versions, so you can not
rely heavily on other freeware which are available in the market.
For example, eMail Broadcast CRM is email customer relationship
marketing software (CRM Freeware) with built-in HTML/Text editor and
email list database manager, for group broadcasting of 1to1
personalize messages. To get Product full screen view 60 kb.gif
click here: http://www.mailsbroadcast.com/screenshot.htm. eMail Broadcast CRM is a stand-alone
desktop CRM Freeware that runs on your home or office PCs. An
all-in-one email eCRM marketing solution in a single package with
unlimited email list and email group--differentiate by the
recipients list. A CRM Freeware version is also available for Small
Office Home Office or individuals for Win 98se Me 2000 NT4
XP
Another CRM
Freeware freeCRM is also a highly scalable Customer Relationship
Management (CRM) system, designed to be extremely flexible, highly
functional, simple to use, yet very affordable. Free CRM is 100% web
based - accessible across an intranet, extranet or even the
internet. Free CRM is based on a unique business model that benefits
both customers and partners alike. Take equal parts of User Group,
Developer Forum and Software Marketplace and you have an idea of
what the Free CRM network is all about. For a limited time licensing
of the Core Free CRM module is available absolutely free! To find
out more about the Free CRM licensing model, visit: http://www.freecrm.net/licensing.asp
Free CRM uses
128-bit SSL encryption to protect data. Stone said the freeCRM CRM
Freeware is also certified by TRUSTe, a nonprofit organization that
was established to ensure that personal information and identity is
protected online. Stone said that the TRUSTe certification is
crucial to his operation because many users are skeptical of a free
service. Adding to that skepticism is a rather extensive
registration form that Stone said is necessary to help build
aggregate demographics for advertising sales. Early users were also
concerned about the safety of their contact files. "People were
concerned that we were going to steal contact lists. We would never
do that. That's why we joined TRUSTe", says Stone, a company
representative.
freeCRM CRM
Freeware is hardly the first Web-based business to try to make a go
of it as a free, advertising-driven service. Stone maintains it's a
good business model, one he describes it as "tried and true."
Perhaps, but the company isn't betting that is can live by
advertising alone -- companies such as Intranets.com and FreeDrive
would agree the free life is a difficult one. freeCRM CRM Freeware
also offers a Professional Version for $9.95 per month. With that
you get 100 MB of document storage, no advertisements and live
support.
The company
will also offer vertical applications for the real estate and
insurance industries this spring. The company will layer
industry-specific workflow and other best practices features based
on those industries. The company this summer plans to offer
"application devices" that customers can install behind their
firewalls, basically, freeCRM CRM Freeware packs everything on a
server and ships it to the customer. The Web-based applications pf
freeCRM CRM Freeware offers contact management, sales lead
automation and follow-up, task tracking, trouble ticket tracking,
call automation, e-mail campaigns and document management, reports
and analysis, among other features. You are limited to 5 MB of
storage in your document repository (where you would store Word,
PowerPoint or PDF files, for example), though you can enter an
unlimited among of contacts. You can have as many records as you
want, you can have a million of them, freeCRM CRM Freeware lets you
import data from Outlook, Act!, Gold Mine or other contact
management and sales automation
application.